Border Care Ltd, Reception Office, The Old Police Station, Kington, Herefordshire HR5 3DP
Tel: 01544 231500 / 07974964618
Email: bordercareltd@mail.com
Get in touch
Our Services
We support people who,
because of increasing age,
illness or disability, may
need some extra help to
manage their day-to-day
lives. Border Care Ltd
provides care services to
both private and social
services funded clients.
Our services are for ....
- Older people
- People with a diagnosis of dementia
- People with physical disabilities
- People with sensory loss
- People with a learning disability
We will do our utmost to ensure
that you are always supported
by a consistent staff team who
are all known to you .
What we offer ...
Assistance with personal care
Meal preparation
Shopping and light domestic tasks
Respite sitting and companionship
Social outings
Night care
Assistance with exercise programmes
Assistance with medication
End of life care.
Compliments
... with respect and affection
“From the start, the carers from Border Care engaged with my father assessing his needs, interests and values, and were not just carers to him, but also good friends. He enjoyed his visits from Border Care staff, and they did much to maintain his morale as well as his safety. Border Care staff were very willing to be flexible if care needs changed or extra cover was needed. The carers treated my father with respect and affection, and we can only offer our thanks and praise”
...went beyond your “job description”
"My brother and I were happy with the service you and your team provided during the last year of our father's life.
Initially he was quite reluctant to admit that he needed help at all and I think he must have been a bit difficult to work with because of it.
As his health deteriorated he was very grateful indeed for your support, and of course towards the end of his life he become frightened of being left and difficult in a different way, because he didn’t want your carers to leave him at the end of their scheduled visits.
My
brother and I are hugely appreciative of the way you personally helped us to organise live in care for his final few weeks. It was hard for us living so far away and we know you went beyond your “ job description” to juggle visits from our father’s friends and organise relief cover for the other care agency, as well as liaising with GPs.
The contrast between the other agency and yours was not flattering to them!
I realise how fortunate we were to have found Border Care, as your small team work together so well. We were touched to see you at our father's funeral too. "
...On behalf of my late mum and myself, I could not recommend them enough
"I could not recommend Border Care more highly,
the care for my mother was second to none. Each and
every member of their team would go above and beyond
the call of duty, nothing was too much trouble,even calling
off duty to see if mum or myself were ok.
Border Care would also liaise with outisde health care teams
i.e doctors, district nurses, or who ever needed to be
contacted at anytime.
Mum thought very highly
of Lorna and her team and would look forward to their visits every day.
On behalf of my late mum and myself, I could not recommend Border Care enough, and I would especially like to thank Lorna for a great care package during a difficult time.
OUR TEAM
Our Staff at Border Care Ltd are carefully selected, and
undertake a comprehensive training programme.
Specialist training is accessed if your needs require it.
Lorna Ross
Manager
Lindsay May
Care Co-ordinator
Annouska Roberts
Health Care Support Worker
Keely Meeks
Health Care Support Worker
Natalie Szostak
Health Care Support Worker
Lyn Meeks
Health Care Support Worker
Deanna Tompkins
Health Care Support Worker
If you would like an informal and confidential chat about how we may be able
to help you, please contact manager Lorna Ross who can arrange to visit your home.
We welcome enquiries from both private and
social services funded clients.
Care Quality Commission (CQC)
Border Care Ltd is fully registered with and regulated by The Care Quality Commission (CQC).
Our care workers are all directed and supervised by the management team, who carry out regular quality monitoring processes, in line with CQC requirements.
Each staff member completes a comprehensive induction programme and undertakes an Enhanced Disclosure and Barring Service (DBS) check.
CQC overall rating
Border Care Ltd
28 March 2020
"Extremely high level of personal care.
Both physical and mental well-being
are enhanced and
personal enablement
encouraged vigorously in my case.
Exemplary service is provided
and the
care provided for
individuals far
exceeds the rating of good. "
Anonymous client's feedback to The Care Quality Commission
